About me

I’m a strategic designer and human-centered researcher on a mission.

Currently leading the innovation team at Culligan.

Together with a team of creative technologists, designers and developers, we are shaping the future of water. Our goal is to make safe and clean water accessible for everyone, everywhere, while being persistently sustainable.

 

Service Design coaching, on the side

The spectrum of design practices is broadening, allowing designers to deep dive into different expertises and make design holistic in most aspects of a company’s developments. Service Design supports the ambition to bring customer-centricity to the core of the organisation providing a holistic perspective to both operational and strategic activities. 

Service Design essentials

For entry-level service designers in agencies or in-house teams looking for support outside their organisation and help them grow in their expertise.

Product teams and Service Design

For designers working in a product team, user researchers, visual designers and industrial designers that want to learn practical service design techniques they can apply in their day-to-day tasks in their roles.

Workshops design and facilitation

For any team members who want to learn to facilitate session with stakeholders or run design sprints for their projects.

 

I sometimes also take pictures in film, ski and bake cakes.

 
 

 

Portrait Pablo Axpe | Illustrations undraw.com | EMEI | KVK 88136167